Delivery and payment
The practical side, without small print. This is what people ask most often before ordering.
Our own delivery team
No courier. Our own drivers bring the furniture, carry it to the room you want it in, assemble what needs assembling, connect electrics on recliners, and take the packaging with them. Within the Netherlands the fee is flat regardless of how much you order; Belgium and Germany have their own rates.
You get a delivery window in advance, and a call if anything changes. For a piece that is made to order, expect eight to twelve weeks; the product page states the current lead time.
Paying
You can pay on delivery rather than upfront, which many people prefer when ordering something that takes weeks to make. Online payment is possible too: iDEAL, credit card, PayPal, or spread over instalments through Klarna.
Ordering online carries the statutory fourteen-day cooling-off period. Something bought in the showroom, where you have seen and sat on it, is sold as seen.
Old furniture and extra services
Our drivers can take your old furniture away for responsible recycling for a small fee. Ask when you order, so we can plan the space in the van.
Frequently asked
- Do you deliver to my address?
- Anywhere in the Netherlands, Belgium and Germany with our own team. Further afield we can arrange freight, but that is quoted per case.
- Can I really pay when the furniture arrives?
- Yes, for most orders. You pay the driver by card or in cash on delivery. For made-to-measure pieces we sometimes ask for a deposit; we say so before you order.
Our product pages are in Dutch. Photographs, dimensions and prices are straightforward to read, and we answer questions in English by WhatsApp or email.